FREQUENTLY ASKED QUESTIONS

No, that is not possible. We work with automated logistics and can only ship.

No, Fanatec advertises on our website and we have no physical stock. Fanatec has no retailers worldwide. So fanatec can only be ordered from fanatec itself.

Yes it is possible to test a Sim-Lab cockpit and Simucube hardware also Simucube active pedals. You can come over to our office from Monday to Friday from 9:00 to 18:00 o clock. 

We have free shipping on some products within the Netherlands and Belgium. Some products heavy or large products go by weight.

You have the right to return the product within 30 days, the return cost are on your own costs. By defective goods within the EU we cover the return costs. Outside the EU the customere have to return the item on his own cost. We have no posibilitys to creat any return label for country’s oudside the EU region. 

Your cooling off period is 30 days from the day you received your order. After that, you have another 14 days to return your product. We always recommend keeping the shipping receipt.

We use many payment options. Ideal, paypal, credit card, and even pay in arrears or installments. There are no additional costs associated with the payment provider. In3 installments you pay without interest via in3 or Klarna.

When it is physically in stock and the items are small and handy? Then for the Netherlands and Belgium on weekdays before 23:45 hours, ordered tomorrow! For all other countries same day shipping! Transit time takes about 3 to 5 business days for most European countries.
Sent from our warehouse Gorichem!

When it is a large package is the and physically present in our warehouse Den Bosch? Then it is on working days ordered before 22:00 hours, tomorrow at home! (Netherlands and Belgium) for all other Eu countries it is shipped the same day. The transit time is then 3 to 5 working days!

We also deliver products directly from our supplier, these can be recognized by the longer delivery time indicated on the product!

When it says available on back order please contact us [email protected]

The rating of www.simracewebshop.com at WebwinkelKeur Reviews is 9.4/10 based on 1609 reviews.