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๐Ÿšš Due to high demand at our warehouse and shipping carriers, your order may take longer to arrive than usual. ๐Ÿ•’ Order early to make sure your package arrives on time!
๐Ÿšš Due to high demand at our warehouse and shipping carriers, your order may take longer to arrive than usual. ๐Ÿ•’ Order early to make sure your package arrives on time!

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Terms and Conditions for B2B

Terms and Conditions for B2B Customers

Sim Race Webshop B.V.
Vlierbessenstraat 8
1326 JH Almere
Netherlands

Phone Number: +31 (0) 85 200 6202
Email: info@simracewebshop.com
Chamber of Commerce Number: 85163937
VAT Number: NL863531611B01

1. Definitions

1.1 "Webshop": Sim Race Webshop B.V., located in Almere, the Netherlands, operating under the name Sim Race Webshop.
1.2 "Customer": Any party entering into an agreement with the Webshop, in this case, a business, institution, or other commercial entity.
1.3 "Agreement": Any agreement entered into between the Webshop and the Customer, including sales and delivery contracts, offers, and order confirmations.
1.4 "Products": All products offered and delivered by the Webshop to the Customer.

2. General

2.1 These terms and conditions apply to all offers, agreements, deliveries, and services provided by the Webshop to the Customer, unless expressly agreed otherwise.
2.2 By placing an order, entering into an agreement, or accepting an offer, the Customer agrees to these terms and conditions.
2.3 The Webshop reserves the right to modify these terms and conditions at any time. Any changes will take effect from the moment the Customer is notified in writing.

3. Offers and Agreements

3.1 All offers made by the Webshop are non-binding and may be withdrawn or amended by the Webshop at any time, unless expressly stated otherwise.
3.2 An agreement is concluded when the Webshop confirms the Customerโ€™s order in writing (via email), or when the Webshop delivers the product, whichever occurs first.
3.3 The Webshop reserves the right to refuse an order or cancel an agreement if the Customer is unable to fulfill their obligations, or if incorrect information was provided when placing the order.

4. Prices and Payment

4.1 All prices are exclusive of VAT, unless stated otherwise.
4.2 Payment must be made in advance, unless agreed otherwise. Payments can be made through the payment methods indicated on the Webshopโ€™s website.
4.3 If payment is not made on time, the Webshop has the right to suspend or terminate the agreement without being liable for any damages that may result for the Customer.
4.4 If the Customer defaults on payment, they must also pay the statutory interest and any reasonable legal costs incurred by the Webshop.

5. Delivery

5.1 Products will be delivered to the address provided by the Customer. The Webshop will make efforts to deliver the order within the agreed timeframe, but delivery times are indicative and may vary.
5.2 The risk of loss or damage to the products passes to the Customer at the time of delivery, even if delivery does not occur within the agreed timeframe.

6. Ownership and Risk

6.1 Ownership of the products transfers to the Customer only once full payment for the products has been made.
6.2 The risk of loss or damage to the products passes to the Customer at the time of delivery, even if ownership has not yet transferred.

7. Warranty and Returns

7.1 No Returns: The Webshop does not accept returns for products. All orders are final once placed and confirmed by the Customer.
7.2 Warranty: The Webshop provides the standard manufacturerโ€™s warranty for all delivered products. The warranty does not cover damage caused by misuse, accidents, or alterations to the product by the Customer. Complaints about defects can only be made within the warranty period of the product.
7.3 Exclusion of Returns: Returns are excluded for all products, including products that have been customized or specially ordered for the Customer.

8. Intellectual Property

8.1 All intellectual property rights related to the products, the Webshopโ€™s website, and provided materials remain the property of the Webshop or its licensors at all times.
8.2 The Customer is not entitled to reproduce, copy, modify, decompile, or otherwise use the products, materials, or data from the Webshop without prior written consent.

9. Liability

9.1 The Webshop is not liable for any damage resulting from the use of the delivered products, unless there is intent or gross negligence on the part of the Webshop.
9.2 The liability of the Webshop is limited to the amount the Customer has paid for the specific products, with a maximum amount equal to the amount for which the Webshop is insured.
9.3 The Webshop is not liable for indirect damage, consequential damage, loss of profit, or any other damage not directly related to the delivery of the products.

10. Force Majeure

10.1 The Webshop is not liable for failing to fulfill its obligations if hindered by a force majeure event, such as but not limited to natural disasters, war, pandemics, strikes, or other unforeseen circumstances beyond the Webshopโ€™s control.
10.2 In case of force majeure, the Webshop will notify the Customer as soon as possible about the occurrence and effects of the force majeure.

11. Confidentiality and Privacy

11.1 Both parties agree to maintain confidentiality regarding all confidential information exchanged between them for the purpose of executing the agreement.
11.2 The Webshop collects and processes the Customerโ€™s personal data in accordance with privacy laws and its privacy policy. The Customer agrees to the processing of this data for the execution of the agreement.

12. Applicable Law and Disputes

12.1 Dutch law applies to all agreements between the Webshop and the Customer.
12.2 Any disputes arising from or related to the agreement will initially be submitted to the competent court in the district where the Webshop is located, unless the parties agree otherwise in writing.

Final Provisions
These terms and conditions may be modified by the Webshop at any time. The latest published version is always applicable.

TERMS AND CONDITIONS โ€“ NON-EU CUSTOMERS

Sim Race Webshop B.V.
Vlierbessenstaart 8, 1326 JH Almere, The Netherlands
CoC: 85163937 | VAT: NL863531611B01
โœ‰๏ธ info@simracewebshop.com | โ˜Ž๏ธ +31 (0)85 200 6202

1. Scope

These terms and conditions apply to all offers, sales, and deliveries from Sim Race Webshop B.V. to customers located outside the European Union. By placing an order, the customer agrees to these terms.

2. Product Information

We strive for accurate descriptions. All product details, images, and pricing are subject to correction in case of typographical or technical errors.

3. Prices and Taxes

All product prices displayed on our webshop are exclusive of VAT, import duties, and clearance fees.

  • These additional costs will be calculated and collected by the local customs authorities and/or the shipping provider (UPS or FedEx).

  • Customers are responsible for paying any applicable VAT, import tariff, and handling fees directly to the carrier upon delivery.

  • Sim Race Webshop B.V. is not liable for delays, extra costs, or consequences arising from customs procedures or unpaid import fees.

If eligible, customers must independently claim any import VAT or tariffs with their local tax authorities.

4. Orders and Payment

Orders are processed after full payment is received. Sim Race Webshop B.V. reserves the right to cancel orders suspected of fraud, abuse, or incorrect data.

5. Shipping and Risk

All shipments are made via UPS or FedEx with Track & Trace.
Risk transfers to the customer upon confirmed delivery to the specified address.

6. Customs and Import Fees

Customers are solely responsible for all customs declarations, duties, and taxes.
Refusal to pay these charges may lead to return or destruction of the parcel, in which case no refund will be granted.

7. Right of Withdrawal and Returns

7.1 Right of Withdrawal

Customers may withdraw from the purchase within 14 calendar days after receiving the goods without stating any reason.

To initiate a return:

After return authorization, the goods must be sent back within 14 days.

7.2 Return Conditions

  • Items must be returned unused, undamaged, and in their original packaging.

  • Items returned without prior notification or approval will not be accepted.

  • Return instructions must be followed exactly as provided by Sim Race Webshop B.V.

  • Items showing signs of use or missing components may incur a 25% reduction in refund value.

7.3 Return Address

All returns must be sent to:

Sim Race Webshop B.V.
Weide 30
4206 CJ Gorinchem
The Netherlands

7.4 Return Costs & Refund

  • Return shipping costs, including any customs duties or clearance fees, are the responsibility of the customer.

  • The original shipping fee is non-refundable.

  • Refunds will be issued for the item price only (excluding shipping costs), within 14 business days after inspection.

  • Partial refunds may apply in case of damaged or used goods.

8. Warranty

  • All products are covered by the manufacturerโ€™s warranty.

  • Warranty claims must be submitted directly to the manufacturer according to their procedure and terms.

  • Damage due to misuse, improper installation, wear & tear, or modifications is not covered.

  • Sim Race Webshop B.V. can assist in facilitating warranty communication if required.

9. Liability

Sim Race Webshop B.V. is only liable in cases of gross negligence or intent. No liability for consequential damages, delays, or customs issues.

10. Force Majeure

In cases of force majeure (e.g., natural disasters, pandemics, customs strikes, war), Sim Race Webshop B.V. reserves the right to delay or cancel the order without liability.

11. Intellectual Property

All website content, images, and texts are the property of Sim Race Webshop B.V. and may not be used without written consent.

12. Governing Law

These terms are governed by Dutch law. Disputes shall be submitted to the competent court in Amsterdam, The Netherlands.